Welcome to Depop. We are the community-driven fashion marketplace where over 13M people come to buy, sell and discover unique items. We're on a mission to transform fashion by empowering the next generation of creative entrepreneurs.
With headquarters in London, spaces in LA and New York, we have a team of more than 150 people dedicated to enhancing and developing the Depop experience for our global communities. And we’re just getting started.
Depop sits at the intersection of e-commerce and social media, and we want to pioneer new ways of empowering creative entrepreneurs. The most effective way that we can achieve this is by developing an even deeper understanding of our users and what makes them tick.
We are looking for a proactive Senior User Researcher to deliver a meaningful and action-orientated understanding of our user base across the US and North America.
Based from our office in New York, you’ll be the champion of qualitative research methods across the company, ensuring that everyone has a rich appreciation for our users motivations and behaviours.
As a key member of the product team (working closely with our Head of Product and Head of Design) you will primarily support our Product Managers and Designers in London, UK, to make better decisions about what they build to enhance the user experience.
This is an exciting opportunity where you'll have the freedom and creativity to run robust research projects that uncover new insights. Our Product and Design teams are highly responsive to these results so the User Researcher must thrive off clear and succinct communication - not just to ensure we can act on them, but to build strong relationships across our teams.
Due to the complexity of working with teams across multiple time-zones, as well as the broad field-based nature of this role, we ideally need someone who is highly organised, self-motivated and a well balanced independent and team mindset.
We’d love you to have:
Now we're talking. We have a relaxed and collaborative environment where you'll get to work with a well-funded, passionate and social team. There are perks of course. We have 25 days holiday with options to buy/sell more, US healthcare options, healthy snacks in the kitchen, team nights out, Seller events at our spaces and more.
But the biggest perk of all is the opportunity to work with such a vibrant group of people building a product we all deeply care about.