Ambassador Program Manager

Description

Depop’s purpose is to empower creative minds. We’re creating the world's most innovative platform, and we’re putting it into the hands of the unfollowers. We’re the place for our community to discover, connect with and inspire one another and where creative minds can become entrepreneurs. We’re a community of over 8 million and we’re growing our team of 85 headquartered in London, with spaces in Milan, NYC and LA.

We're now looking for a New York OR Los Angeles based Ambassador Program Manager to help us on our mission to grow Depop's global community.

Requirements

You’re a huge Depop fan and an avid user with an in depth knowledge of the US student market. You are a strong and persuasive communicator who understands the power of education based communities and their potential impact on business growth. You value community development and are enthused by the prospect of growing Depop’s even further via key and culturally relevant student networks;


The main areas of this role will require you to

  • Own the entire Depop Student Ambassador Program throughout the US
  • Ensuring the Program is impactful; analysing it’s impact on the Depop business
  • Embrace improvement to the Program and drive best-practice throughout
  • Oversee the end-to-end operations of team management and communications
  • Onboard, train and manage well connected sellers from Depop’s student Community - converting them from passionate Depop Sellers to dedicated Brand Ambassadors
  • Ensure delivery and completion of Ambassador tasks as defined by Depop
  • Represent a key area of Depop’s growth with the view to building an internal team
  • Lead the US student community’s social calendar: organising events, onboarding days, training sessions and team-building activities aligned with key academic dates
  • Arm Ambassadors with the tools they need to build their own Depop network
  • Lead the implementation of future student-focused ideas - delivering key insights and working with Depop HQ to develop these


Requirements

  • Have strong experience in student/brand ambassador focused project management
  • Have at least 3-4 years experience in managing student/community focused initiatives
  • Have existing experience and a track record of working on multi-site programs
  • You balance key analytical work with a passion for hands-on team interaction
  • You understand the Depop app and why our community is so unique
  • Have your finger on the pulse of the US student market
  • Experience working in a fast-paced, results oriented environment
  • Highly organised & eager to learn
  • Reliable, motivated, driven
  • Confident in your approach to new initiatives
  • Creative and unafraid to present new ideas
  • Able to work both on projects both independently and as part of a large team
  • Possess excellent communication skills

Benefits

We value a diverse and collaborative workplace and we are looking for the most outstanding person to join our team regardless of background, race, ethnicity, prior arrest/conviction records, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, regional accent, politics, or favorite reality show.

Apply for this role
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