🐰 If there is a problem with your order please message me before leaving a negative review. I will try my best to work out the problem with you, otherwise please leave a review if you purchase an item! 🐰 EAR designs CAN be recreated for customs, MASKS CAN NOT. Each mask I make will always be an original 🐰 Tracking information takes up to two days to update on your receipt after I've shipped the item 🐰 Not responsible after shipping 🐰 I do not issue refunds or accept returns 🐰 No try on pics from myself 🐰 I do not trade my handmade items 🐰 I will place an item on a 24hr hold for returning customers ONLY 🐰 No bundle discounts on handmade items 🐰 I dont make my ears or masks for play so please don't ask me for kink specific customs. I will deny. 🐰 Due to the nature of my work, I can not issue a refund once I start working on your art because of the time and resources I will have already expended on your commission 🖤🤍💜