why trust depop

A Marketplace you can trust

At Depop, your safety and security are our priority. We're committed to creating a marketplace that's reliable, safe and supportive. This is how we're helping you sell, shop and connect with confidence.

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Why trust Depop?

Built by the community

Depop is shaped by the people who use it. We're home to a welcoming, supportive community that encourages self-expression, connection, and positive interactions.

Protection at every step

We support you at every stage of your Depop journey. With protected payments, account security, and tools to resolve issues quickly, we make every interaction safer and more secure.

Tools that help keep you safe at every step

  • Depop Protection

    If something goes wrong, we step in to help resolve it quickly and fairly. Terms apply.

  • Customer Support

    Get help when you need it, with support available 24/7 to guide you through issues.

  • User Feedback

    Check ratings and reviews to make informed choices before you connect.

  • Account Security

    Passwordless magic links help protect accounts and reduce unauthorized access.

  • Secure payments

    Secure payment partners help keep every transaction reliable.

  • Safe messaging

    Our AI-powered security proactively detects threats to keep conversations safe and private.

  • Peer resolution

    Resolve item issues directly in-app, with support ready if needed.

  • Auto-cancellation

    If an order is not shipped on time, it is cancelled and refunded automatically.

Your questions answered